The largest manufacturer of mining equipment, Bitmain has been harshly criticized by their Chinese customers dissatisfied with the performance of the device AntMiner B3 for cryptocurrency Bytom. It is reported by CoinDesk.
According to representatives of the AntMiner in an official WeChat account, a new product was released 25 April, on the second day after the launch of the core network Bytom. At that time the price of the device amounted to 17 000 RMB per unit ($2600). At the same time, the first batch of 25 000 miners B3 was sold out in a matter of seconds after the start of sales.
Technical characteristics of the AntMiner B3 indicated that the computational power of the device is 780 H/s. However, dissatisfied buyers from China claim that the company has significantly overstated the figure by typing them astray.
The conflict arose after Chinese buyers have tested new equipment and found that, in fact, the speed of hashing B3 may be not more than 500-600 m/s. According to them, this difference is significant and has a negative impact on the results of mining. Soon to Express their dissatisfaction, many miners have created a group in WeChat and also on the website Zhihu.
After some time in social networks spread rumors that Bitmain uses for the production of B3 miners used components. So in one of the posts on Zhihu says the fan of a brand-new AntMiner B3 was covered with dust, which perhaps explains the insufficient computing power of the device.
According to the report, one of the activists protecting the rights of buyers of miners B3, the group of 10 people visited the office Bitmain in Beijing to discuss the issue. During the negotiations the representatives of the Bitmain expressed their willingness to resolve issues with processing power, but refused to return the funds.
Also representatives of the Chinese giant said that the company has identified that there are problems no more than 1% of devices B3. Also Bitmain has rejected allegations about the use of wear parts in the manufacture of new products.
“Mining equipment is, in fact, investment product… Profit and the price of the token are set in accordance with market dynamics. Thus, no one can anything guarantee”, — said representatives of the Chinese company.
We will remind, recently the head of Bitmain Jihan Wu accused the team of Bitcoin Gold of bribing journalists to discredit their company.