One of the largest cryptocurrency exchanges are Brazil’s Mercado Bitcoin started to reduce the number of personnel on the background of the change of approach to customer service.

It clarifies the portal, Bitcoin Exchange Guide with reference to local media, the management of trading platforms already fired more than 20 employees. The first cuts began at the company last week.

In Mercado Bitcoin mass dismissal of staff explained the change of format investors service. Platform supposedly wants to focus on improving service quality to attract more new users.

In addition, one of the former employees told reporters that remain on the stock exchange it is very difficult. Due to the reduction in the volume of trade has switched to economical operation, and the administration simply cannot provide a sufficient load. In the first place under the dismissal were employees who recently joined the company.

Mercado Bitcoin serves up to 30% of transactions with bitcoin in the local market. And if that platform isn’t doing so well, other trading sites, by contrast, are actively developing. For example, a crypto currency exchange XDEX in mid-October the beginning of pre-registered users before the official start of work.